Want To Make Someone SCREAM!?
We are seeking volunteers to help make Zombie Hunting House into Omaha's BEST haunted attraction! Read the volunteer questions/answers below and then submit the form at the bottom of this page if you're up for some fun!
Q: What is the minimum age for volunteers?
A: All volunteers must be a minimum 16 years old. We do background checks and drug testing for volunteers.
Q: What is your policy on cell phone usage?
A: We do not permit the usage of cell phones, pagers, and other mobile communication devices inside attractions for customers or volunteers. We are providing a theatrical experience and even the appearance of a lit phone ruins that experience. Cell phones are to be left in the dressing rooms.
Q: Do volunteers have to wear masks or make-up?
A: Yes, costumes and make-up and sometimes masks are required for all positions. If you are allergic to latex or cannot wear a mask, we will provide you with a water based make up.
Q: Can you choose your costume and mask?
A: All volunteers are selected for positions based on their build and what their physical limitations are. All costumes and masks are pre-selected to fit with a scene and the costumes will be distributed. If the volunteer is unable to wear certain types of materials, we will select another position that will best fit their abilities.
Q: Can a participant select the spot they are in?
A: Unfortunately, we operate under tight deadlines which do not allow us to let volunteers pick their acting spots for the evening. We cannot give a choice to one while telling the others that they must wait to be assigned. We cannot take requests.
Q: Anything else to be aware of?
A: We do use disorienting lights (strobes, etc.), which could induce a seizure. We also use fog, which could induce an asthma attack, and have confined spaced which could cause a claustrophobic episode. Lastly, we do use latex masks, which could cause an allergic reaction.
Q: What if a volunteer disobeys one of the house rules?
A: Disciplinary action will be taken on any volunteer who does not obey our set rules, which are set in place for the safety of our volunteers and our patrons. In most cases, the volunteer will be taken to the actor’s room for the remainder of the night. The participant will not be permitted to leave the premises until the gates are closed for the evening (For safety and insurance reasons, no exceptions) unless a parent or legal guardian is present.
Q: What rewards are there for volunteers?
A: Volunteering is a non-paid position. However there are many benefits!
Free Food! We provide free food and drink for the entire night for all volunteers.
Credit for Gameplay! You will be given credit for every night you volunteer. If you are with a group (i.e. Drama Club) then that credit is given to the group to decide how to use. All credit is distributed at the end of season after all nights are reviewed.
Learn to Act Better! Do you like to act? Then this is a GREAT WAY to improve your talent. If you've never acted, then acting behind make-up is a great way to start. Uncomfortable acting? No worries, you're in the dark, you likely won't have memorized lines, this is as easy as it gets!
Scare People! Honestly this is the BEST PART of coming to volunteer at a haunted house. It is SUPER FUN to scare people. The higher quality job you do, the better the scare, the more rewarding the feeling!
Night You Volunteer
Q: What should participants wear?
A: You should wear all black clothing. All of our attractions are indoor so your clothing does not need to be warm, quite the opposite since most costumes will be worn over your clothing. Wear comfortable shoes, no sandals or high heels.
Q: Can I wear my own make-up or costume?
A: No. Volunteers should NOT be wearing make-up or costumes. We will provide those in order to fit with the scenes of the haunt you are assigned to. All females who wear make-up for cosmetic reasons should minimize make-up.
Q: How about colored contacts?
A: We do not provide colored contacts. However you MAY BRING YOUR OWN colored contacts if you'd like, provided they are white, green or yellow. Colored contacts really complete the zombie look!
Q: What time do volunteers need to arrive each night?
A: Arrival time is 2 hours prior to gates opening at dusk. 5:30pm SHARP in September and 5:00pm SHARP in October. All volunteers must be ON TIME so there is sufficient time for make-up, costumes, and training not only for you but for all of our volunteers.
Q: Where should I park?
A: Please park on the south end of the parking lot by 'O' Street.
Q: Where should I go when I arrive?
A: Come in the main Zombie Hunting House entrance, which is through the grey double doors on the east side of the Family Fun Center XL building. The employee entrance is through the single door, 2nd on the left, which has a sign on it saying "ZHH Staff Only". If you are with a group (ie. Drama Club) then look for your group leader. Be sure to get signed in and fill out our volunteer release form so you get credit for your volunteering.
Q: What is the departure time for volunteers?
A: Volunteers should be out of costume and ready to leave 30 minutes after closing, approximately 10:30pm weeknights (Sun-Thu) and 12:30am weekends (Fri-Sat). If a participant needs/wants to leave early they must discuss this with Zombie Hunting House management BEFORE they are assigned an acting spot for the evening.
Q: What if it's raining or snowing or other bad weather?
A: We are open RAIN or SHINE, whatever the weather.
Zombie Hunting House's policies and safety procedures were developed to ensure the safety of our volunteers and patrons. Each volunteer has a responsibility of representing themselves well for the Zombie Hunting House. This responsibility includes, but is not limited to, being aware of their own safety as well as the safety of our patrons. It is your safety and the safety of our guests that is our #1 priority, by reviewing the following safety instructions you will insure that you and our guests have an enjoyable Zombie Hunting House experience.
Each of the following safety procedures were developed to assure that you, the volunteer, have a safe and fun experience during your time with us. All of the following safety procedures will be in effect for the entirety of our haunt season and any changes will be addressed the night of participation. Please also note that any infraction of the following safety guideline will result in termination.
Volunteer Rules and Responsibilities:
1) Listen to the instruction of your Zombie Hunting House supervisor and volunteer coordinator who will be introduced to you upon arrival.
2) Restrict your movements ONLY to where you are instructed to be (acting or otherwise).
3) DO NOT attempt to hide in an area not part of your instruction, step across roped off areas, railings, or scare in any way that is not part of your instruction.
4) Beware of doors (and other movable objects) and YOUR position. Someone may be on the other side.
5) Be aware of patrons and report any misconduct of patrons or other staff to a Zombie Hunting House supervisor.
6) IMMEDIATELY notify Zombie Hunting House supervisors and report ANY injury to yourself or others. A report needs to be taken no matter how insignificant the injury may seem.
7) DO NOT follow or chase patrons. This is strictly forbidden by our insurance policy. In addition, this may be considered harassment and you may become personally liable.
8) Do not step in front of patrons and DO NOT stop the flow of a group (all scares are set up to keep the flow of patrons on a continuous path throughout that house).
9) Take note of nearest emergency exits. BE AWARE of what is going on around you. In the event of an emergency, please calmly advise patrons and show them the nearest exit. IMMEDIATELY notify supervision of anything you consider out of the ordinary.
10) There is NO smoking, drinking of alcohol, or drugs allowed.
11) NEVER touch, bump, or come in contact with any quest/patron of Zombie Hunting House. If accidental contact does occur, apologize and step back. (STAY AN ARMS LENGTH AWAY FROM PATRONS), unless otherwise instructed.
12) NO foul language is permitted prior to or during the operation of the haunted house. This is not scary, it is rude and may be considered harassment.
13) Cell phones have become a part of daily life for most people, but we do not allow cell phones in the attractions, they must be left in the changing rooms. Zombies don't use phones.
14) We have a ZERO TOLERANCE POLICY in effect for any violation for the rules listed above (or rules verbally conveyed during your introduction). You will be escorted form the property for any violation of our rules.
In Conclusion: It is Zombie Hunting House’s mission to create the most frightening and safe haunted attraction.
We want to be the best – Being the best begins with you, the volunteer!
Orientation / Haunting Tips
NO TOUCHING: Stay an arms length away from patrons at all times.
As an actor at Zombie Hunting House, you are not permitted to touch or come into any physical contact with our visitors. Actors are to stay at an arms length from patrons at all times. Staying at an arms length provides a safety buffer for both you and the patrons that you are about to scare. Please keep in mind that each visitor reacts in a different manor when they are frightened. Some jump back, some fall forward, and some may attempt to strike you. Should at patron touch you, please get a good description of the patron and immediately report this to your zone manager or a security staff member.
NO SMOKING: Volunteers do not get smoke breaks.
Our volunteers are not permitted to smoke on the property at all, period. We do not offer smoke breaks so please do not ask. Our management staff only has a few minutes with each individual volunteer through the evening and devotes this time to quick bathroom breaks and refreshment distribution. We are unable to use this time to wait for a volunteer to have a cigarette.
NO CELL PHONES: Phones are to be left in the changing rooms.
Actors at Zombie Hunting House are not permitted to carry a cell phone on their person within the haunted attraction. Cell phones are to be left in the changing rooms. Actors are not permitted to text message, make phone calls, check the time on a cell phone, etc. Use of a cell phone is distracting to the volunteer and emits light that can ruin the scares and sets at the haunt. Volunteers caught with a cell phone will be immediately asked to leave the premises. Should a volunteer have an emergency situation at home or need a cell phone due to medical reasons, exceptions can be made. Please tell the volunteer coordinator and your zone manager of your issue prior to the commencement of the evening.
NO SWEARING: Neither staff or patrons should swear or act inappropriately.
We do not permit our actors or staff to swear or make inappropriate remarks to our patrons or other staff members. Please have respect for your fellow cast mates as well as the visitors of the manor. Please note that you will most likely encounter patrons that will swear at you, please remind them of our rules that they are not permitted to swear. If the problem persists, please report this patron to your zone manager or security and they will be escorted off the property.
REVIEW ACTOR HOT SHEETS: Follow instructions given to you.
Each of our volunteers will be given an “Actor Hot Sheet”. This provides clear instructions on what you are to do in your position. Assure that you use the assigned lines you are given and act for each group every time. Know your character and stay in character. If you have any questions, feel free to ask your zone manager for help! Your Hot Sheet will also provide you with makeup and costuming instructions for you.
STAY IN ASSIGNED AREA: Do not leave your area unless there is an emergency.
Do not leave your post unless you are accompanied by a zone manager. No exceptions. You are not permitted to switch spots with friends or go to the next room during slow times to chat with other volunteers. You may leave your assigned area in the event of an emergency to notify a staff member.
DO NOT MOVE PROPS: Leave things where they are.
Our props are placed in positions for a reason. Do not touch them! Some of our props can cost upwards of $1,000 each and have abrupt movements that can injure an inquisitive mind. Stay back! If you want a prop to play with we would be happy to provide you with one if it suits your character. Just ask!
ACT! ALWAYS ACT!: All eyes are on you and your audience is watching.
Make sure you perform for each and every group no matter how small or large they are. Be sure that you stay in character and scare for the middle of the group. Project yourself! If you see one of your friends walking through the attraction, this is not an opportunity to make plans of say hello. Scare the yell out of them! You may not scare every single guest walking through our event but do not get discouraged, be sure to at least entertain them.
STAY IN CHARACTER: Patrons are always watching you.
Unless there is an emergency you are to be in character at all times when in sight of patrons. If you saw Micky Mouse without his mascot head it would take the magic away. We want to keep our patrons immersed in the haunted house experience!
SCARE TO THE MIDDLE OF A GROUP: Not the front, not the back, but the MIDDLE.
Most volunteers are to scare for the middle of the group. This gives you the opportunity to scare the entire group all at once! Be sure to scare the group forward as well to keep them moving. Some volunteers may be instructed otherwise.
TAKE CARE OF YOUR COSTUME: Or it may cost you.
You are responsible for the costumes, props, and masks that you are given. Treat them with care and do not rip them. If a mask does not fit properly we would be happy to provide you with another mask.
REPORT PROBLEMS TO YOUR ZONE MANAGER: We are here to help!
The gates at Zombie Hunting Hosue close at 10 pm on Sundays-Thursday and close at 12 midnight on Friday and Saturday evenings. Please note that this is when our gates close. Volunteers are usually finished within 30 minutes of our gate closing. We understand that it may be a school night and we will get you out as soon as possible. It is impossible for us to remove volunteers before we close especially when we begin our closing procedures each evening.
We do not allow volunteers to leave early unless we are previously notified BEFORE the volunteer signs in. This is a serious issue! If we assign you to a key location and you tell us half way through the night that you have to leave you will not be permitted to act for the remainder of the season PERIOD. This is a HUGE inconvenience to the patrons and staff at Zombie Hunting House.
Acting in a haunted house is a fun experience. People will scream, run, and sometimes even pee themselves because of your handiwork. Enjoy your time with us at Zombie Hunting Hosue and have a screaming good evening!